URL Redirector on Short.io Status

[Resolved] Asia/pacific region redirector is experiencing issues

Tue, 04 Nov 2025 13:58:00 +0000

Resolved - This incident has been resolved.

[Resolved] AU redirector is experiencing issues

Tue, 28 Oct 2025 15:22:00 +0000

Resolved - This incident has been resolved.

[Resolved] Rerouting of US region redirects to EU region

Mon, 20 Oct 2025 21:29:45 +0000

Resolved - This incident has been resolved.

Monitoring - AWS Global Accelerator rerouted all redirects to EU and Australia regions. All links work, but a bit slower (extra 500ms latency)

[Resolved] Major incident, which affected both redirects, dashboard, API, customer support and status page

Mon, 20 Oct 2025 07:18:00 +0000

Resolved - Our hosting provider AWS had a major incident with DynamoDB in their primary region, which affected other their services (almost every AWS service was affected). What was affected: * Short links are stored in DynamoDB, so our service had full downtime * We use Intercom for customer support, which is hosted by AWS and it had full downtime, so our support engineers weren’t able to help you * We use Atlassian Statuspage for this status page, they had full downtime, so we could not update status page to mention this incident * We were locked out of our AWS account and were not able to make any changes Within 24 hours we will release our plan how we can prevent such widespread incident from happening

[Resolved] Redirector module malfunctioning

Wed, 08 Oct 2025 12:29:35 +0000

Resolved - This incident has been resolved.

Monitoring - A fix has been implemented and we are monitoring the results.

Investigating - We are currently investigating this issue.

[Resolved] Dashboard, API, URL redirector

Wed, 16 Apr 2025 07:54:32 +0000

Resolved - This incident has been resolved.

Monitoring - A fix has been implemented and we are monitoring the results.

[Resolved] Redirector increased latency (EU Region)

Tue, 25 Mar 2025 16:59:28 +0000

Resolved - This incident has been resolved.

Monitoring - A fix has been implemented and we are monitoring the results.

Identified - The issue has been identified and a fix is being implemented.

Investigating - We are currently investigating this issue.

[Resolved] URL Redirector partial outage

Tue, 18 Mar 2025 12:58:58 +0000

Resolved - This incident has been resolved.

Monitoring - A fix has been implemented and we are monitoring the results.

Investigating - We are currently investigating this issue.

[Resolved] Redirector malfunctioning for the US region

Thu, 13 Mar 2025 11:45:36 +0000

Resolved - This incident has been resolved.

Investigating - We are currently investigating this issue.

[Resolved] URL Redirector partial outage

Fri, 15 Nov 2024 09:48:55 +0000

Resolved - This incident has been resolved.

Investigating - We are currently investigating this issue.

[Resolved] Partial URL redirector outage

Thu, 26 Sep 2024 08:30:11 +0000

Resolved - This incident has been resolved.

Investigating - We are currently investigating this issue.