Dashboard on Short.io Statushttp://shortiostatus.com/affected/dashboard/Incident historygithub.com/cstateen2025-10-20T07:18:00+00:002025-10-20T07:18:00+00:00[Resolved] Major incident, which affected both redirects, dashboard, API, customer support and status pagehttp://shortiostatus.com/issues/2025-10-20-8bslym89zyy9/Mon, 20 Oct 2025 07:18:00 +0000http://shortiostatus.com/issues/2025-10-20-8bslym89zyy9/2025-10-20 09:00:00Resolved - Our hosting provider AWS had a major incident with DynamoDB in their primary region, which affected other their services (almost every AWS service was affected). What was affected: * Short links are stored in DynamoDB, so our service had full downtime * We use Intercom for customer support, which is hosted by AWS and it had full downtime, so our support engineers weren&rsquo;t able to help you * We use Atlassian Statuspage for this status page, they had full downtime, so we could not update status page to mention this incident * We were locked out of our AWS account and were not able to make any changes Within 24 hours we will release our plan how we can prevent such widespread incident from happening<p><em>Resolved</em> - Our hosting provider AWS had a major incident with DynamoDB in their primary region, which affected other their services (almost every AWS service was affected). What was affected: * Short links are stored in DynamoDB, so our service had full downtime * We use Intercom for customer support, which is hosted by AWS and it had full downtime, so our support engineers weren&rsquo;t able to help you * We use Atlassian Statuspage for this status page, they had full downtime, so we could not update status page to mention this incident * We were locked out of our AWS account and were not able to make any changes Within 24 hours we will release our plan how we can prevent such widespread incident from happening</p>[Resolved] Dashboard, API, URL redirectorhttp://shortiostatus.com/issues/2025-04-16-tct1bbgf2qm8/Wed, 16 Apr 2025 07:54:32 +0000http://shortiostatus.com/issues/2025-04-16-tct1bbgf2qm8/2025-04-16 07:54:32Resolved - This incident has been resolved. Monitoring - A fix has been implemented and we are monitoring the results.<p><em>Resolved</em> - This incident has been resolved.</p> <p><em>Monitoring</em> - A fix has been implemented and we are monitoring the results.</p>